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Sudhir H. Kalé

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Sudhir H. Kalé, Ph.D., is the Founder and CEO of GamePlan Consultants, a business that offers boutique high level consultancy and training to gaming establishments all over the world. Currently, he is also Honorary Professor of Marketing at Bond University in Australia and a Senior Consultant to the clubs industry in Australia through Bulls Eye Services.
The Star Entertainment

Does the Crown/Star merger pass the Drucker test?

Peter Drucker was arguably the most influential management scientist who ever lived. In 1981-82, Drucker articulated his Six Rules of Mergers and Acquisitions. We shall look at each of these six rules and evaluate the proposed Crown-Star merger according to these rules.

Pandemic induces rapid change in consumer behavior

While the economic, political, and cultural impacts of this pandemic will differ from country to country, there exist a handful of trends that will...
Covid-19 precautions in Macau casinos

Covid-19 poses five key risks for casino recovery

The COVID-19 pandemic has left the global gaming industry bruised and maimed and there are five key factors to suggest the recovery may face significant headwinds. By Sudhir H. Kalé, Ph.D.

Clouds darken for U.S. operators in Macau

The COVID-19 pandemic has taken a huge toll on casino revenues in Macau with U.S. operators such as Wynn Resorts and Las Vegas Sands bleeding more than $2 million a day in the 2020 second quarter.
Slot Machines in Australia

Covid reopening like a start up

Casinos and clubs are reopening their doors to the public and so far, for most businesses, the comeback has been far more difficult than anticipated. The situation is analogous to learning to walk again after a horrific automobile accident. 
baccarat-table

CEO face time needed to improve customer experience

In my visits to casino properties in Macau, Philippines, and Singapore, I find that top executives are ensconced out of the public eye, their...

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