Leading Romanian retail sports betting operator Get’s Bet has announced that its shop network will now be powered by SBTech’s industry-best omni-channel solution.
Get’s Bet customers in the Romanian regulated market will be able to take advantage of a seamless experience across all touch points using the SBTech Infinity Account, creating unified player journeys and incorporating a bespoke loyalty programme.
SBTech’s cutting-edge cashier interface will support integrated cash and voucher processing for the transfer of funds between over-the-counter transactions and self-service betting terminals. High-definition screens and content management solutions will also provide an immersive betting experience, complete with live streaming, in-play odds and targeted promotions.
A single wallet will enable players to place bets via cashier or Self-Service Betting Terminals in any of 500 Get’s Bet retail locations, to cash out on mobile and to use their winnings to bet on more sports events or casino games online.
Get’s Bet will also benefit from best-in-class remote management and monitoring of its retail operations from a single console, with real-time 360˚ player analysis, 24/7 operational support, advanced reporting protocols, integrations with key ERP and CRM systems and unrivalled cross-promotional capacities.
In related news, sports betting operator bet90 has also announced that it will be using industry-leading Omni-channel infrastructure provided by SBTech to execute its online and offline expansion plans.
Bet90 will unify its online, mobile and retail operations with SBTech’s Infinity Account, enabling customers to log in to their personal accounts via any device with a single wallet, enjoying optimized UX for each channel, with custom bonuses tailored to every player and loyalty rewards exclusive to Omni-channel customers.
With the Group’s offline division having 2,000+ terminals across its retail network, mainly in Germany, bet90 is now set to benefit from the full SBTech retail product, with advanced management and monitoring of its shop network, real-time, multi-level 360˚ player activity analysis across all channels, full operations support complete with superior reporting, and sophisticated cross- marketing capabilities. The system will also help the company adhere to the highest standards of social responsibility.bet90 offers some of the fastest and most stable odds in the online betting industry, with huge global event coverage and very high stake and winnings limits. The company’s move into Omni-channel is born of a desire to provide seamless customer journeys to its rapidly expanding customer base.